Our publications

The study “How users perceive contactless mobile services and their interest in them” (carried out by MV2)

As revealed in the study by MV2, carried out at the request of members of the mobile contactless services Forum with the aim of analyzing users’ perception and interest in contactless mobile services, users are making constant progress in terms of maturity. Indeed, 69 % of those users questioned declare that they are interested in mobile services and 72 % are willing to change their mobile phones to benefit from them. The study also reveals that some services are more in demand than others.

Download the summary of the study

The issues at stake with mobile payments and access to local authority services using NFC mobile phones (mars 2011)

Which mobile payment solutions are currently available? Which precautions need to be taken when implementing them, in compliance with rules and regulations relating to public finances? What are the conditions for implementation of a payment system or controlled access to public services with an NFC-enabled mobile phone? The mobile contactless services Forum with the help of the Caisse des Dépôts, just published a study about “The issues at stake with mobile payments and access to local authority services using NFC mobile phones”. This study provides a response to questions currently raised by local councillors and all managers in the public and private sector who are involved in public service provisions. The study features concrete examples, provides a global presentation of existing solutions and those barely emerging, detailing their advantages and their weaknesses, and proposes an operational method for implementing contactless payments for local authorities. This study will be presented to members and partners of the mobile contactless services Forum at the conference about “The contactless mobile sector, a new universe for regional based services", which will take place on March 3rd, 2011, under the auspices of Eric Besson, Minister of Industry, Energy and the Digital Economy.

he study "T The issues at stake with mobile payments and access to local authority services using NFC mobile phones"” in PDF format

The report issued by the Observatory of NFC cities (2010)

In parallel to the publication of a white paper underlining the importance of NFC technology for regional authorities and the local services they provide, the Forum created an observatory in 2010 to study and accompany NFC projects.

This observatory is managed by representatives of the five professional boards which make up the Forum - including the Caisse des Dépôts - and works in partnership with local authorities, notably those of Caen and Nice, who are particularly involved in the deployment of NFC projects.

The observatory carried out a review of all NFC projects carried out by regional bodies since 2006. This report was published at the end of 2010.