Our publications

Study “How users perceive contactless mobile services and what interests them " (carried out by MV2)

As revealed by the MV2 study, carried out at the request of members of the mobile contactless services Forum, aimed at analyzing users’ perception and interest in contactless mobile services, users are becoming increasingly attracted to the idea. Indeed, 69 % of those users questioned declare that they are interested in mobile services and 72 % are willing to change their mobile phones to benefit from them. The study also reveals that some services are more in demand than others...

Download the summary of the study

Issues at stake in the payment industry and access to local authority services using an NFC mobile phone (March 2011)

What are the mobile payment solutions currently available? Which precautions need to be taken when implementing them, bearing in mind rules and regulations relating to public finances ? What are the conditions for implementation of a payment system or controlled access to public services with an NFC mobile phone? The mobile contactless services Forum, with the help of the Caisse des Dépôts, have just published a study about “The issues at stake with mobile payments and access to local authority services using NFC mobile phones”. This study provides a response to questions currently raised by local councillors and all managers in the public and private sector who are involved in public service provisions. The study features concrete examples, provides a global presentation of existing solutions and those barely emerging, detailing their advantages and their weaknesses, and proposes an operational method for implementing contactless payments for local authorities. This study was presented to members and partners of the mobile contactless services Forum at the conference about “The contactless mobile sector, a new universe for regional based services", which took place on March 3rd, 2011, under the auspices of Eric Besson, Minister of Industry, Energy and the Digital Economy

The study "Issues at stake in the payment industry and access to local authority services using an NFC mobile phone " in PDF format (2011)

The report issued by the Observatory of NFC cities (2010)

In parallel to the publication of a white paper underlining the importance of NFC technology for regional authorities and the local services they provide, the Forum created an observatory in 2010 to study and provide support for NFC projects.

This observatory is managed by representatives of the five professional boards in the Forum - including the Caisse des Dépôts - and works in partnership with local authorities, notably those of Caen and Nice, who are particularly involved in the deployment of NFC projects.

The observatory carried out a review of all NFC projects carried out by local authorities since 2006. This report was published at the end of 2010.